Job Description

Description

Technical Placement Manager

***Remote with 50% travel nationwide***

We made history and now we work to transform the future for our customers our communities and our families. Youll see your work on the road every day helping people move freely and pursue their dreams. At Ford you can build more than vehicles. Come build what matters.

What youll do...

The Technical Placement Manager (TPM) provides strategic leadership for a national team of approximately 65 personnelcomprising 5 Market Area Coordinators and 60 Technical Placement Specialistsdedicated to optimizing innovative strategies (i.e. - technician recruitment and retention) for the Ford and Lincoln Dealer this role the TPM orchestrates high-level coordination and strategic planning with dealers technicians vendors and internal stakeholders to meet objectives. By analyzing market trends and leveraging strategic partners the TPM designs and implements robust sourcing strategies that align the Always On hiring model with an unwavering focus on technician retention within the Ford and Lincoln networks.
Team Leadership & Development:

• Lead coach and develop a national field team to drive performance against key business metrics
• Establish a culture of accountability continuous improvement and measurable results

Strategy & Execution:

• Design and execute national strategies for technician recruiting retention and recognition
• Align workforce initiatives with broader dealer network and organizational goals

Data & Insights:

• Own the end-to-end data and analytics strategy for technician recruiting retention and workforce performance ensuring decisions are grounded in measurable outcomes and aligned to business objectives
• Own the end-to-end financial strategy and performance ensuring decisions are fiduciarily responsible
• Aggregate analyze and synthesize data across multiple systems to evaluate program effectiveness and identify gaps in the technician and dealer pipeline
• Develop and maintain advanced KPI frameworks that go beyond activity metrics to measure true business impact including technician/dealer readiness retention quality hiring efficiency and long-term workforce sustainability
• Translate complex and often fragmented data into clear compelling narratives that articulate the story of workforce performance influencing senior leadership dealer partners and cross-functional stakeholders
• Identify trends risks and opportunities through proactive data analysis using insights to inform recruiting strategies retention initiatives and resource allocation decisions
• Partner with field teams and vendors to ensure data integrity consistency and actionable reporting driving accountability across all stakeholders
• Leverage insights to continuously refine and evolve processes ensuring programs are adaptive scalable and responsive to changing market dynamics
• Establish a forward-looking workforce intelligence approach using data to anticipate future technician demand capacity constraints and skill gaps
• Drive a culture of data fluency and accountability across the organization enabling teams to make informed insight-driven decisions at all levels

Process Development & Implementation:

• Build and implement scalable processes to improve consistency efficiency and outcomes
• Lead training and rollout efforts to ensure adoption and sustained execution across the field

Vendor & Field Services Management:

• Manage key vendor relationships ensuring performance accountability and ROI
• Oversee field-based service delivery and lead Quarterly Business Reviews

Talent Acquisition & Hiring Leadership:

• Guide and influence best-in-class hiring practices across the network
• Support talent selection onboarding and workforce planning efforts

Field Engagement & Market Intelligence:

• Identify opportunities through dealer visits market insights and industry engagement
• Support technician recruiting and recognition initiatives at the local and national level

Training & Onboarding:

• Develop and enhance onboarding and training programs for field teams
• Partner with vendors to ensure successful enablement and performance ramp-up

Youll have...

• Bachelors degree required
• 10 years of experience in workforce strategy field operations recruiting or related functions including 7 years of direct experience working with field-based or dealership teams.
• 7 years of experience leading coaching and developing high-performing distributed teams driving measurable business results.
• Strong understanding of dealership Parts and Service operations including technician productivity service capacity and workforce planning.
• Advanced analytical skills with experience aggregating interpreting and synthesizing complex data into actionable insights; able to leverage AI tools to optimize recruiting retention and workforce processes.
• Skilled in translating complex data into compelling narratives to influence senior leadership cross-functional teams and dealership partners.
• Demonstrated success in process development implementation and training rollout across distributed teams ensuring adoption and measurable outcomes.
• Experience managing external vendors and field-based service providers with accountability for performance ROI and operational results.

Even better you may have...

• Masters degree in a relevant field.
• 12 years of hands-on experience in automotive service ecosystems including dealer operations service engineering warranty/claims and field quality management
• Experience managing field quality concerns including issue investigation containment and resolution.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $115500-$218100.
Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

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Required Experience:

Manager

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