We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.
Provide excellent customer service via phone, email, and in person
Handle administrative duties such as data entry, record keeping, and email correspondence
Support internal teams with customer-related inquiries and service needs
Troubleshoot basic service issues and escalate when necessary
Work collaboratively with peers and other departments to resolve customer issues
Maintain a professional and friendly demeanor with clients and team members
Bilingual in English and Spanish required
Previous experience in retail, customer service, or administrative roles is preferred
Proficiency in using computers, phones, and emails
Strong communication and organizational skills
Dependable, team-oriented, and able to handle a fast-paced environment
Positive attitude and willingness to learn
Ability to remain calm under pressure and handle stress professionally
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